Mobile Training

AUDIENCE

Healthcare employees needing to learn the basics of Healthcare Savings Accounts.

DELIVERY

Mobile (Articulate Rise)

PROBLEM

The differences between FSA, HSA, and HRA accounts can be tricky, considering they have similar benefits. How do you train employees to help customers decide what’s best for the customer’s situation?

SOLUTION

For this brief, punchy mobile course, I focused on paring the information down to the very basics. I wanted each point to be easy to remember. To assist in promoting learner recall, I used one of my favorite tactics – case studies. Using three scenarios for each of the types of accounts, I worked to demonstrate the nuances involved in choosing one over another.

FILES

You can take a look at this section of the course here.